290bet's Privacy Policy —
Your Information Is Safe With Us

290bet is a trusted online gaming and betting platform in Bangladesh. We believe that a user's personal information is their own asset — and protecting that asset is our responsibility.

This Privacy Policy explains what information 290bet collects, why it is collected, how it is used, and under what circumstances it may be shared with third parties. This policy applies to all 290bet services, websites, and mobile apps.

By using 290bet's services, you automatically agree to this Privacy Policy. We strongly recommend reading it carefully before registering.

Various types of information are collected when you create an account and use 290bet's services. All data is collected for a specific purpose, and we never ask for more than what is necessary.

290bet uses your information only for legitimate and clearly defined purposes. Below is a breakdown of what data is collected and how it is used:

• Account Management: Your identity and contact details are used for registration, login, and profile updates.
• KYC Verification: Your ID details are used to verify that you are of legal age and a legitimate user.
• Payment Processing: Mobile banking details are used to process deposits and withdrawals.
• Fraud Prevention: Device and IP data are used to detect unusual activity.
• Customer Service: Your contact and account information is used to resolve any issues you encounter.
• Service Improvement: Gaming behaviour is analysed to make the platform more user-friendly.
• Promotions & Bonuses: Your gaming history is used to send you offers tailored to your preferences.
• Legal Obligations: We may be required to share data with regulatory authorities when necessary.

290bet never sells your information to third parties for profit or uses it for advertising purposes without your consent.

290bet does not generally share your information with third parties. However, limited sharing may occur in certain specific circumstances:

• Payment Provider: Necessary data is shared with mobile banking partners such as bKash, Nagad, and Rocket to process transactions.
• KYC Partner: ID details may be shared with approved third-party verification providers for identity confirmation.
• Legal Authorities: Information may be disclosed to law enforcement agencies if required by a court order or government directive.
• Security Auditor: Limited data may be shared with cybersecurity experts to ensure platform security.

Whenever data is shared, it is limited to the minimum necessary and is covered by strict confidentiality agreements.

290bet uses industry-standard technologies and practices to protect your information. Our security framework operates across multiple layers to give your data the highest level of protection.

• SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted in encrypted form.
• AES-256 Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Additional OTP verification for account login.
• Firewall & DDoS Protection: Advanced firewalls are used to protect our servers against external threats.
• Regular Security Audits: Regular system checks are conducted by external security experts.
• Limited Access: Only authorized personnel can access your information.

Data Retention: All data is retained for as long as your account remains active. After account closure, certain data may be kept for up to 5 years to meet legal obligations.

290bet uses cookies to improve your experience on our website. Cookies are small text files stored in your browser that help enhance your experience and ensure the site functions properly.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: Helps us understand how quickly the site loads and where issues may occur.
• Functionality Cookies: Remembers your language preference and settings so you don't have to reconfigure them each visit.
• Analytics Cookies: Used to understand how users navigate the site.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some features of the site from working properly.

290bet believes you should have full control over your own data. The following rights are yours, and 290bet respects every one of them:

290bet is strictly for users aged 18 and above. We do not knowingly collect information from minors.

If we discover that a minor has created an account using false information, that account will be immediately closed and all collected data will be deleted.

290bet may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will reflect the revision.

For significant changes, a notification will be sent to your registered mobile number or email address. Continued use of 290bet after any changes constitutes your acceptance of the updated policy.

We recommend checking this page regularly for the latest updates.

For any privacy-related questions, complaints, or to exercise your rights, please contact our support team. We typically respond within 24-48 hours.